# placy.ai > Placy Pro helps real estate agencies and developers increase sales by using AI to automate routine tasks. ## Modules - [Lead Engagement](https://www.placy.ai/feature/lead-engagement): Turn every inquiry into an opportunity: automatically qualify, nurture, and score leads across channels to keep your sales pipeline flowing. ## Features - [Greet Incoming Leads](https://www.placy.ai/feature/greet-incoming-leads): Turn every call, message, email, and inquiry into a live conversation: instantly welcome new prospects with a personalized greeting. - [Connect CRM](https://www.placy.ai/feature/connect-crm): Auto-log every chat, call, and message — so your team spends zero time on data entry and never misses a follow-up. - [Receive Phone Calls](https://www.placy.ai/feature/receive-phone-calls): Ensure no call goes unanswered: our AI handles initial inquiries 24/7, screens out spam, and forwards hot leads to your agents. - [Chat on WhatsApp](https://www.placy.ai/feature/chat-on-whatsapp): Capture and nurture property inquiries where clients already live — in WhatsApp — delivering instant listings and tour scheduling. - [Score & Qualify Leads](https://www.placy.ai/feature/score-qualify-leads): Prioritize your pipeline: AI ranks incoming leads by intent and budget, so agents focus on prospects most likely to convert. - [Reply Anytime](https://www.placy.ai/feature/reply-anytime): Be “open” 24/7 without lifting a finger: AI answers after-hours questions and routes urgent requests instantly. - [Follow-up Leads](https://www.placy.ai/feature/follow-up-leads): Never let a cold lead slip away: automated, perfectly timed follow-ups keep prospects engaged until they’re ready to buy. - [Book Appointments](https://www.placy.ai/feature/book-a-meeting): Fill your calendar automatically: prospects self-schedule viewings and meetings based on your live availability. - [Analyze Performance](https://www.placy.ai/feature/analyze-performance): Turn conversations into insights: see which messages close deals, identify bottlenecks, and optimize your sales playbook. - [Customize The Assistant](https://www.placy.ai/feature/customize-the-assistant): Match your brand’s tone and process: tweak prompts, responses, and workflow steps so the AI feels like one of your team. - [Match Properties](https://www.placy.ai/feature/match-properties): Serve hyper-relevant listings in seconds: AI analyzes client preferences to recommend the perfect homes every time. - [Speak Multiple Languages](https://www.placy.ai/feature/speak-multiple-languages): Capture international buyers: AI responds fluently in any language you choose, so you never lose a lead to a language barrier. - [Transcribe Calls](https://www.placy.ai/feature/transcribe-calls): Never miss a detail: get complete, searchable transcripts of every client call—ideal for compliance and effortless hand-offs. - [Contact Clients](https://www.placy.ai/feature/contact-clients): Automate personal outreach at scale: bulk-send tailored messages for new listings, price changes, and event invites. - [Promote Additional Services](https://www.placy.ai/feature/promote-additional-services): Unlock hidden revenue: AI may suggest upsells—like staging, inspections, or financing — to boost your average deal value. - [Chat on Website](https://www.placy.ai/feature/chat-on-website): Convert browsers into buyers: AI-driven chat immediately answers FAQs, shows listings, and captures leads on your site. - [Write Emails](https://www.placy.ai/feature/write-emails): Draft on-brand emails in seconds: follow-ups, listing blasts, and client check-ins that feel hand-written, not auto-generated. - [Add Knowledge](https://www.placy.ai/feature/add-knowledge): Infuse your AI with your agency’s expertise: upload market reports, neighborhood guides, and FAQs so every answer is spot-on. - [Ask & Answer Questions](https://www.placy.ai/feature/ask-answer-questions): Never leave a question hanging: AI delivers precise, context-aware answers to every client query fast. - [Chat on Telegram](https://www.placy.ai/feature/chat-on-telegram): Meet clients on their favorite apps: deliver property info and capture leads via secure, real-time Telegram chat. - [Customize Voice](https://www.placy.ai/feature/customize-voice): Sound like you: choose from multiple natural-sounding voices—or record your own—to build trust on every call. - [Enable Multi-tasking](https://www.placy.ai/feature/enable-multi-tasking): Handle dozens of clients at once: AI juggles multiple conversations in parallel without a single dropped thread. - [Get Notifications](https://www.placy.ai/feature/get-notifications): React to hot leads in real time: instant alerts for priority actions (tour requests, budget confirmations, contract signings). - [Integrate Tools](https://www.placy.ai/feature/integrate-tools): One hub for all your tech: connect MLS feeds, email platforms, calendars, and CRMs with zero code. - [Save History](https://www.placy.ai/feature/save-history): Build rich client profiles: every chat, call, and email is stored in chronological order for seamless follow-ups. - [Scale Processes](https://www.placy.ai/feature/scale-processes): Grow without growing headcount: automate repetitive tasks across your entire book of business. - [Take Over Dialogues](https://www.placy.ai/feature/take-over-dialogues): Seamless handoff from bot to agent: pick up where the AI left off, with full context and no awkward restarts. - [Understand Natural Language](https://www.placy.ai/feature/understand-natural-language): Converse like a human: AI grasps slang, typos, and nuanced client requests so your replies always hit the mark. ## Blog - [Blog - AI for Real Estate - News and Updates](https://www.placy.ai/blogs): Stay informed about the latest developments in AI for the Real Estate Industry. Read our blog for insights, strategies, and news about improving your efficiency. - [Phone and Messenger Leads That Convert — Here’s How](https://www.placy.ai/post/phone-and-messenger-leads-that-convert---heres-how): Placy automates real estate lead engagement through a 24/7 AI-enabled phone calls and messages. Placy ensures you never miss a lead, allowing agents to focus on closing. - [Placy Launches AI Voice Assistants for the Real Estate Industry](https://www.placy.ai/post/placy-launches-ai-voice-assistants-for-the-real-estate-industry): Meet Placy Voice—24/7 AI callers that field inquiries, screen prospects, and hand off hot leads. - [Placy Wins Audience Choice Award at KPMG SIL](https://www.placy.ai/post/placy-wins-audience-choice-award-at-kpmg-sil): Placy takes home the Audience Choice Award at KPMG SIL, proving real-world impact and market excitement. - [Revolutionizing Real Estate: A Conversation with Mike Vasiliev](https://www.placy.ai/post/revolutionizing-real-estate-a-conversation-with-mike-vasiliev): CEO Mike Vasiliev shares how Placy’s AI is reshaping workflows and closing more deals. - [This AI Sidekick Will Change Your Real Estate Game](https://www.placy.ai/post/this-ai-sidekick-will-change-your-real-estate-game): Discover how Placy Copilot empowers agents with real-time insights and seamless automation. ## Clients - [Placy Pro Clients](https://www.placy.ai/clients): See how Placy Pro helps agencies and developers like yours. ## Markets - [Placy Pro for Cyprus](https://www.placy.ai/countries/cyprus): Cyprus-born AI platform tailored for real estate professionals with local channel support (e.g. Bazaraki) and CRMs (e.g. Qobrix), multilingual support, 24/7 automation, and customizable AI tools. - [Placy Pro for Spain](https://www.placy.ai/countries/spain): Spain-focused AI platform for real estate — integrates local channels (Idealista, Fotocasa, WhatsApp, phone), speaks Castilian, Catalan; fully customizable branding and lead-scoring. - [Placy Pro for Greece](https://www.placy.ai/countries/greece): Greece-tailored AI platform for real estate — integrates local channels (Spitogatos, WhatsApp, phone), communicates fluently in Greek; fully customizable and operates 24/7 with seamless peak-volume handling.